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Thankful

Thankful for Reputation.com for increasing our Google Rating to a near 5 star! they're consistent and i don't have to worry about a thing.
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ID
#1556579 Review #1556579 is a subjective opinion of poster.
Reason of review
Good quality

Two Different Services, Telephone Numbers, and Two Different Answers.

Not sure of what's going on, but I called to report that I tried to reset my password and when I received an email link for that, all I got was a blank webpage. I tried refreshing it to see if that might make it kick in, and it didn't. First I called 888.570.6962, I spoke to Briana (last name unknown) at approximately 09:53 Hours CST. I explained my situation and after getting my information she put me on hold, and came back on the line and told me to call another number directly to Reputation.COM. I asked if the number was 888.570.6961, she verified it as yes. I called that number, and another female answered (I forgot her name) and I explained the situation and she said she would give me the real number to Reputation. COM. That number was 855.432.4880. She asked me what company or agency I was with, I told her I'm an independent customer. She was quiet for a second or two and asked for my information and afterwards, she said she's report it. That's it. I hung up. Not sure I want to continue doing business with them.
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ID
#1414808 Review #1414808 is a subjective opinion of poster.
Location
Burlington, Iowa
Service
Reputation Customer Care
Reason of review
Poor customer service

REPUTATION.COM Scammed me! Do not use them!

I hired Reputation.com for 1 year. After I dscontinued services with them they plastered my personal information ALL OVER THE INTERNET! When I went on-line to OPT OUT from websites that had my personal information on their websites it stated: we recommend you use our partner REPUTATION.COM to thouroughly remove your personal information! This informATION was posted immediately after I cancelled with Reputation.com! Do not use this scamming company! They try to drive you back to their services again by expoiting you with posting the information you initially provided them when you subscribed! RUN from this shady business! THEY ARE A HUGE UNETHICAL SCAM BUSINESS! In this day and age they put peoples families at risk...
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1 comment
#1276002

I feel your pain they did the same to me and my family. I'm on social media telling everyone what happened.

I was safer before using reputation.com.

I'm really sorry to read about what has happened to you and I can't Imagine how much you must paid for this bad service.

My family and I are exposed and afraid because we have been easily found by people looking for us. I'm at a lose and don't know what to do.

ID
#993209 Review #993209 is a subjective opinion of poster.
Service
Reputation Customer Care
Reason of review
Unethical business
Preferred solution
Remove my personal inforamtion for good! You sold my personal information to your partner companies to exploit me!

Correcting Incorrect Internet Information Review

Telemarketers refuse to remove our firms # from their call list. Manipulators of information so as to sell you the "fix". Two years of assuring us they would stop calling with solicitations and theycontinue. Rip off artists. Buyer Beware. ..........
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ID
#988634 Review #988634 is a subjective opinion of poster.

I paid 15k $ and it was a total ripoff

I signed up and paid 15k $ in order to deal with 2 negative hit jobs on myself and my companies . I had a very straightforward issue with 2 reviews on my google search. I hired reputation .com who promised that these negative reviews would no longer be on my first page of google search within 6 months of signup date . It has been 18months and nothing has changed. Now reputation.com wants more money and promises that I did not wait long enough for them to do their job . I have refused to ante up more dollars and they wont return my calls - This is a scam and their promises are a hustle - I am very disappointed in their poor results - I am contemplating litigation to have my 15 thousand bucks returned. AU
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1 comment
#1242861

I agree with you. Bad Reputation in Beverly Hills are a bunch of *** artists.

We fixed the Sony ***... I can't tell you what they promised and didn't follow through. I paid $7,500. I asked for my money back and they are hiding out in their post office.

Post office address in Beverly Hills. Hersh is the President and Jeffrey is his side kick. DO NOT HIRE THEM.

THEY ARE TOXIC .. PROMISE THE WORLD AND DON"T CALL YOU BACK.

ID
#895543 Review #895543 is a subjective opinion of poster.
Location
Santa Fe, New Mexico
Service
Reputation Reputation Management Service
Cons
  • How they scammed naive customers
  • Being ripped off with empty promises
Reason of review
Poor customer service
Loss
$15000
Preferred solution
Full refund
I used to work at Reputation.com a year ago as an account associate of the reputation management department, (I was in charge of doing the work and website creations to suppress clients' negative reviews) until they let us all go, without severance packages, so they...
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1 comment
#1137635

Go with Profile Defenders. They guarantee their work and actually get results. Reputation Defender is a waste.

ID
#818573 Review #818573 is a subjective opinion of poster.
Location
Redwood City, California
Service
Reputation Reputation Management Service
Pros
  • Coworkers were great
Cons
  • How they scammed naive customers
Reason of review
Bad quality

Weak

I engaged reputation.com to counter a negative result in my google search results. Essentially, Reputation.com kept promising results and no results ever materialized. What's even worse is that Google, whose motto is/was "do no evil," doesnt care if its fact or fiction as long as its published that's good enough for them. Back to the service- overall my sense is that these guys are overworked commission salespeople with huge rosters of clients and little incentive to actually follow through and help people. My rep was continually trying to upsell me. Result: $3G down the drain and no change in the search results. Only positive is that they told me how to affect the results myself by continuously publishing and linking key social sites. Do yourself a favor and do it yourself.
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ID
#694377 Review #694377 is a subjective opinion of poster.
Service
Reputation Reputation Management Service
Reason of review
Bad quality
Loss
$3000
Preferred solution
Let the company propose a solution

Reputation.com is a SCAM

I paid $10,000 to have damaging internet BS moved so that is was more difficult to access. After a number of weeks, virtually nothing was done despite my being told that there would be progress quickly. Unfortunately, I did not go online to read revues of Reputation until after I realized that they were really bad at what they do. Their CEO is a Harvard lawyer, so I ma sure he is well versed in how to rip people off without getting sued. I think this company takes your money, does minimal work so they can say they did something, and then they move on to the next customer and SCAM them the same way.
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1 comment
#1137640

After also suffering from reputation defender I hired profile defenders and they solved my issues. I want others to know since they asked for me to let others know and send referrals.

ID
#678842 Review #678842 is a subjective opinion of poster.
Location
Baltimore, Maryland
Service
Reputation Reputation Management Service
Reason of review
Not as described/ advertised

Reputation - Personal Information Disclosure Review from San Francisco, California

iAds the mistake if giving their salesperson my real name (which is unusual) and directing him to the information I wanted hidden. It's now ranked number 1. Above my linked in profile. And if course they're calling me saying they can fix it. Certain they're actually causing the harm so that I will give then 7K to fix it. I've found a mid on craigslist that can do what they do for $100. Do not use them. Do NOT give them any info unless you intend to engage them.
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ID
#545370 Review #545370 is a subjective opinion of poster.
Location
San Francisco, California

They took $20K and did NOTHING

I work for a company who hired Reputation.com two years ago after an employee was involved in a legal matter that put our company's reputation at risk. Reputation.com charged $10k for the first year, and setup these ridiculous blogs and sites all over the internet that had terrible writing, non-existent graphics, and invalid information. Over the year these sites they created did NOTHING to bump down the negative google search results. It is run by a bunch of young, arrogant guys, who get rude and throw blame back on you if you question them. The second year, my boss made the decision to re-up with RPD because the case was going to trial, and for the second $10k, RPD did NOTHING. Literally absolutely nothing. They let the original sites expire, they were unresponsive over phone or email. If one employee at our company would call to file a complaint, they would call other employees at the annual renewal time to try to get more money. They actually tried to auto-renew again, when it wasn't even our contract date, and hit our Credit Card for another $10k. We disputed through our CC company and got that money back, but we deserve to have every cent we spent on them refunded. Such a waste of money. Here is how you get rid of negative sites on Google. Create good content and have every employee in your agency click on every positive site once a week, and NEVER click on the negatives. Over time, for FREE, you can do more good that Reputation.com does with $20k.
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ID
#496261 Review #496261 is a subjective opinion of poster.
Location
Smyrna, Georgia
Service
Reputation Reputation Management Service
Loss
$20000

Money Back Guarantee Review

I signed up with reputation.com b/c they gave me a money back guarantee. I read a lot of negative reviews on then, so I quickly asked for my money back before they started any work. They gave me a very difficult time and tried to strong arm me, and called them numerous times. I ended up contacting my credit card to dispute and ended up getting my money back. Bunch of a@^$&@!
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ID
#489847 Review #489847 is a subjective opinion of poster.
Location
North Hollywood, California

Beware of Brent from Reputation.com

I bought an extremely expensive reputation program from Brent the VP of Sales at Reputation.com. He called me numerous times telling me I had unflattering content online (which i now believe he created) and that he would help me get it removed. I paid thousands of dollars for his help and it moved to the second page of google search for about a month before returning to the #1 spot. They keep calling me to upsell me to a more "potent package" which they claim will solve the problem. Meanwhile I ask to speak with Brent and they say he's not available. Do not do business with this man or his company! Fraud.
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1 comment
#744326

I wouldn't do business with ANYONE who felt they needed reputation management.

ID
#458417 Review #458417 is a subjective opinion of poster.
Location
San Francisco, California
Loss
$15000

Bait and switch

Reputation.com promised to remove all derogatory items (pics and content) from 3 search engines. After upgrading me from $400 to $1250, they did removed a few items. They then wanted $1000 more without the guarantee for the initially offered that the salesman promised. When i called to dispute their promise, they said that they promised particular links to be removed but not the entire records off the site. the salesman then tried to tell me that to read the terms of agreement although the agreement was verbal. they are a *** company and i recommend that individuals just try to remove the negative information themselves, sale the money, the hassle of the dispute, and the frustration involved. if they had just done what they promised they would have a good business. bit not doing the job then trying to suck more money out of you is the *** of the year. RipOff.com is a better name!
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6 comments
#739125

stop getting scammed by these so called reputation management companies that charge you before work is done. Its reports like these that give the entire industry a bad name and makes it hard for the "good guys" to do proper business!

give me a shout at: solutionreputation@***.com and ill take care of your online reputation at no charge until the entire situation is fixed! thats right, ZERO RISK, if im unable to perform, you dont pay me a single penny (95% success rate.) theres no point risking thousands and not getting anything for it!!

I am purely result driven, this means you don't risk anything because if I'm unable to provide you the results, you dont pay anything! no catch, no risk, no setup fee, no deposit.

The good companies are still out there, you just got to find them

#735043

You are not alone from what I know about them and many others who claim to be Reputation Managers (RM. I do this kind of work for a living and businesses like this make RM look bad. If you require any kind of advise please feel free to email me at seoacademics@***.com.

I hope all is well with you now.

Frank H.

#694466

I have no sympathy for people who sign a contract and then cry because they feel like a salesman promised them something else. Be a grownup.

I totally agree with reputationmanager09

Ask them in advance what they are going to do for you. What do they do for you? Is it press releases and building up social media pages?

I wouldn't pay a company that only does things you can do yourself :? I have used a free press release service and it worked well

#739397
@PissedConsumer694466

@Mike well said. The IMHO is what questions to ask before making any commitment. It can be a daunting task nowadays to push negative comments off the first page of the Search Engine Results page. I use all kinds of platforms to do this. But when it is all said and done there of no guaranty.

Research about this niche and find out what makes a good Reputation Manager and what he/she does to help their customers.

Best of Luck,

Frank H. (Reputation Manager and SEO specialist)

#683753

stop getting scammed by these so called reputation management companies that charge you before work is done. Its reports like these that give the entire industry a bad name and makes it hard for the "good guys" to do proper business!

give me a shout at: solutionreputation@***.com and ill take care of your online reputation at no charge until the entire situation is fixed! thats right, ZERO RISK, if im unable to perform, you dont pay me a single penny (95% success rate.) theres no point risking thousands and not getting anything for it!!

I am purely result driven, this means you don't risk anything because if I'm unable to provide you the results, you dont pay anything! no catch, no risk, no setup fee, no deposit.

The good companies are still out there, you just got to find them :)

#694435
@PissedConsumer683753

It is so difficult to remove content on the internet whether it is videos, images or text. Lots of this stuff remains in search cache for a long time.

Also be wary of most services. I can tell you from years of experience authentic Reputation Management is both time consuming and has to be done with correctly.

A fake Reputation Manager who is out to get your money will promise your everything.

Fooled once...don't be fooled again!

franko4444@***.oom

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ID
#394333 Review #394333 is a subjective opinion of poster.
Location
Clearwater Beach, Florida
Loss
$1250

Reputation.com is scamming its own employees

Reputation.com, hiding under the name Sky Publishers, has slashed the pay to its contractors (writers and editors who do all the work) BY 50-60%. I am an editor originally hired full-time at $14/hour. Then they changed to a software system where I was paid per piece, either $3 or $6, depending on the piece. Now that's been slashed to $3 regardless. It's worse for writers; where last week they were making $20/piece, they're now making $7.50, with a "bonus" incentive that's untenable. Reputation.com is advertising for writers and editors, and has lifted the U.S. citizen requirement. We are being outsourced. DO NOT HIRE THIS COMPANY FOR ANY REASON. THEY ARE ***.
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5 comments
#694709

@Mike A Using press releases used to work well in the past but with Google's new algo that effect has been not been good. Getting content off he first page so the search engine results is darn hard now. This depends of course on the keywords involved. Populating the first page with various platforms takes time, knowledge and energy.

Ideally, you want all negative content on the 3rd or even 4th page rather the the first page. If some of the content on that first page has a high pagerank you are in for a hard time.

You can visit my website at http://www.onlinereputationpolice.com for more info or just email me at franko4444#gmail.com

#694440

It really upsets me to read complaints like this. Remember that this company is the same company as Reputation Defenders. They trashed that site and invented reputation.com. Read some of the reviews for Reputation Defenders!

I have been doing Reputation Management for years and my main concern with my business model is finding reputable clients.

People will line for a company like Repuation.com because of the hype.

You really need to connect with Skype etc., talk to your Reputation Manager personally not some sales person!

franko4444@***.com

#635127

This would explain why they could not fulfill their contract with us. When we asked for half back (they had actually done less than half the work) they unprofessionally cut our access to our account, even though the contract was not over and even though we'd been told that even if we didn't renew we'd always have access to completed work.

Their strategy seems to be that they go after larger companies and professionals (doctors and lawyers) who they believe will not monitor the progress of the contract or make sure the work is getting done. Businesses really need to wake up to what a MAJOR scam this company is.

#739542
@PissedConsumer635127

This is a real problem. And, many so called Reputation Companies do the same thing.

Most of the people at these companies are not qualified to this kind of work. They are only salespersons.

They outsource the work to people who speak little English and those people just build links to websites. It is a sad state of affairs.

#625077

Is this a scam that they are paying slave labor? I think the bigger scam is that if you look at all of their clients they have a less then 10% success rate. Thats the real scam of reputation.com they are just as bad as reputationchanger.com who has a ton of legitimate complaints.

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ID
#392382 Review #392382 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Loss
$10000
Please spread the word: Reputation.com (aka Sky Publishers) is the absolute worst company in the world. Do not work for them and do not hire them for anything ever. They do not care about their employees, ruin families, and rip off everyone they can. Heather Subba (aka...
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8 comments
#816604

I concur with the messages posted here concerning the company's editorial wing. It seems they have a reflexive defensive reaction telling you that your work is sub par when you disagree with them (in my case it was actually protesting that their editorial process was below standard, which I tried to do in a very diplomatic way, but which absolutely did not work).

People - both employees and those seeking their services - need to do their due diligence before getting involved.

I should have. The company was recently blacklisted by Google for their practices (reinstated late April), complaints are rampant on the web and upset employees seem to abound giving away company secrets because their positions were outsourced, etc. They apparently used to have another name, but changed it because of so many complaints and a lawsuit where they actually affected not only the complainant, but the victims as well. They seem to make their money on telemarketing sales focused on high end clients with deep pockets and something to hide who do not know how the internet works (what they do is known as link farming and content milling, mixed with gray to black hat SEO Google hacking).

The whole process seems to be a big wheel designed to maximize profit while they can with the online rep business while building a data mining vault of personal info. they plan to sell for future profit. Reading about this, and the fact that in all probability the company owns some of the trash site domains outright or is at least working together with them for profit over client's internet miseries is a little frightening.

Then there are the reputation company competitor flame wars on internet forums - which should say something about these businesses in and of itself.

People interested in addressing their online reputations should consider hiring a traditional public relations firm which will actually work in their best interests rather than attempting to game the system (which is what this company does, period). Given the most recent changes in Google's analytics, where quality - but more than that - REAL content is ever more emphasized, it makes much more sense not only monetarily, but as an approach that would actually work.

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ID
#391134 Review #391134 is a subjective opinion of poster.
Location
San Diego, California

Reputationcleaner.com and reputation.com

Philippe Han, this *** and *** Fertik are running a ripoff and *** job business. They will attempt to BLACKMAIL you if you don't bend to the pressure of using their *** services. they will charge your credit card and then attempt to take you to small claims court, then they will put you on another site they control called Debtor.com STAY AWAY form these ***. They are lowlife boiler room ***. They are the worst of the worst. I have spoken to another victim and we have hired people to find their real identities and addresses as well as photos which will be posted.
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4 comments
#739164

these so called reputation management companies that charge people before work is done are the new digital extortion nowadays.

give me a shout at: solutionreputation@***.com and ill take care of your online reputation at no charge until the entire situation is fixed!

Thats right, ZERO RISK, if im unable to perform, you don’t pay me a single penny (95% success rate.) theres no point risking thousands and not getting anything for it!!

I am purely result driven, this means you don’t risk anything because if I’m unable to provide you the results, you don’t pay anything! no catch, no risk, no setup fee, no deposit.

The good people are still out there, you just got to find them

#735052

It is hard to believe that a company like this would actually scam people. They have such a strong presence on the Internet and have spent tons of money advertising.

Greed. I run a Reputation Management company and I just cannot scam people out of their good money. Is it too much to ask a Reputation Management company to be honest? We will not take clients that we cannot help 100%.

It seems like this company is just a shell. No real staff except for salespeople.seoacademics@***.com

#659180

stop getting scammed by these so called reputation management companies that charge you before work is done.

give me a shout at kdreputation@***.com and ill take care of your online reputation at no charge until the entire situation is fixed! thats right, ZERO RISK, if im unable to perform, you dont pay me a single penny (95% success rate.) theres no point risking thousands and not getting anything for it!!

our fees start at $5000 one time and go from there...but there is absolutely zero risk of not getting what you pay for!!

#568135

Reputationcleaner.com is not showing up as a website for me. Did you mean reputationdefender.com?

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ID
#358303 Review #358303 is a subjective opinion of poster.
Location
Bangkok, Krung Thep
Loss
$20

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