Reputation
Reviews Chart
66.3K
CLAIMED LOSSES
20
TOTAL REVIEWS
22K
PAGE VIEWS
Thankful
Thankful for Reputation.com for increasing our Google Rating to a near 5 star! they're consistent and i don't have to worry about a thing.
ID
Reason of review
Good quality
Two Different Services, Telephone Numbers, and Two Different Answers.
Not sure of what's going on, but I called to report that I tried to reset my password and when I received an email link for that, all I got was a blank webpage. I tried refreshing it to see if that might make it kick in, and it didn't. First I called 888.570.6962, I spoke to Briana (last name unknown) at approximately 09:53 Hours CST. I explained my situation and after getting my information she put me on hold, and came back on the line and told me to call another number directly to Reputation.COM. I asked if the number was 888.570.6961, she verified it as yes. I called that number, and another female answered (I forgot her name) and I explained the situation and she said she would give me the real number to Reputation. COM. That number was 855.432.4880. She asked me what company or agency I was with, I told her I'm an independent customer. She was quiet for a second or two and asked for my information and afterwards, she said she's report it. That's it. I hung up. Not sure I want to continue doing business with them.
ID
Location
Burlington, Iowa
Service
Reputation Customer Care
Reason of review
Poor customer service
REPUTATION.COM Scammed me! Do not use them!
I hired Reputation.com for 1 year. After I dscontinued services with them they plastered my personal information ALL OVER THE INTERNET! When I went on-line to OPT OUT from websites that had my personal information on their websites it stated: we recommend you use our partner REPUTATION.COM to thouroughly remove your personal information! This informATION was posted immediately after I cancelled with Reputation.com! Do not use this scamming company! They try to drive you back to their services again by expoiting you with posting the information you initially provided them when you subscribed! RUN from this shady business! THEY ARE A HUGE UNETHICAL SCAM BUSINESS! In this day and age they put peoples families at risk...
1 comment
ID
Service
Reputation Customer Care
Reason of review
Unethical business
Preferred solution
Remove my personal inforamtion for good! You sold my personal information to your partner companies to exploit me!
Correcting Incorrect Internet Information Review
Telemarketers refuse to remove our firms # from their call list. Manipulators of information so as to sell you the "fix". Two years of assuring us they would stop calling with solicitations and theycontinue. Rip off artists. Buyer Beware. ..........
ID
I paid 15k $ and it was a total ripoff
I signed up and paid 15k $ in order to deal with 2 negative hit jobs on myself and my companies . I had a very straightforward issue with 2 reviews on my google search. I hired reputation .com who promised that these negative reviews would no longer be on my first page of google search within 6 months of signup date . It has been 18months and nothing has changed. Now reputation.com wants more money and promises that I did not wait long enough for them to do their job . I have refused to ante up more dollars and they wont return my calls - This is a scam and their promises are a hustle - I am very disappointed in their poor results - I am contemplating litigation to have my 15 thousand bucks returned. AU
1 comment
ID
Location
Santa Fe, New Mexico
Service
Reputation Reputation Management Service
Cons
- How they scammed naive customers
- Being ripped off with empty promises
Reason of review
Poor customer service
Loss
$15000
Preferred solution
Full refund
I used to work at Reputation.com a year ago as an account associate of the reputation management department, (I was in charge of doing the work and website creations to suppress clients' negative reviews) until they let us all go, without severance packages, so they...
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1 comment
PissedConsumer1137635
#1137635
Go with Profile Defenders. They guarantee their work and actually get results. Reputation Defender is a waste.
ID
Location
Redwood City, California
Service
Reputation Reputation Management Service
Pros
- Coworkers were great
Cons
- How they scammed naive customers
Reason of review
Bad quality
Weak
I engaged reputation.com to counter a negative result in my google search results. Essentially, Reputation.com kept promising results and no results ever materialized. What's even worse is that Google, whose motto is/was "do no evil," doesnt care if its fact or fiction as long as its published that's good enough for them. Back to the service- overall my sense is that these guys are overworked commission salespeople with huge rosters of clients and little incentive to actually follow through and help people. My rep was continually trying to upsell me. Result: $3G down the drain and no change in the search results. Only positive is that they told me how to affect the results myself by continuously publishing and linking key social sites. Do yourself a favor and do it yourself.
ID
Service
Reputation Reputation Management Service
Reason of review
Bad quality
Loss
$3000
Preferred solution
Let the company propose a solution
Reputation.com is a SCAM
I paid $10,000 to have damaging internet BS moved so that is was more difficult to access. After a number of weeks, virtually nothing was done despite my being told that there would be progress quickly. Unfortunately, I did not go online to read revues of Reputation until after I realized that they were really bad at what they do. Their CEO is a Harvard lawyer, so I ma sure he is well versed in how to rip people off without getting sued. I think this company takes your money, does minimal work so they can say they did something, and then they move on to the next customer and SCAM them the same way.
1 comment
ID
Location
Baltimore, Maryland
Service
Reputation Reputation Management Service
Reason of review
Not as described/ advertised
Reputation - Personal Information Disclosure Review from San Francisco, California
iAds the mistake if giving their salesperson my real name (which is unusual) and directing him to the information I wanted hidden. It's now ranked number 1. Above my linked in profile. And if course they're calling me saying they can fix it. Certain they're actually causing the harm so that I will give then 7K to fix it. I've found a mid on craigslist that can do what they do for $100. Do not use them. Do NOT give them any info unless you intend to engage them.
ID
Location
San Francisco, California
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They took $20K and did NOTHING
I work for a company who hired Reputation.com two years ago after an employee was involved in a legal matter that put our company's reputation at risk. Reputation.com charged $10k for the first year, and setup these ridiculous blogs and sites all over the internet that had terrible writing, non-existent graphics, and invalid information. Over the year these sites they created did NOTHING to bump down the negative google search results. It is run by a bunch of young, arrogant guys, who get rude and throw blame back on you if you question them. The second year, my boss made the decision to re-up with RPD because the case was going to trial, and for the second $10k, RPD did NOTHING. Literally absolutely nothing. They let the original sites expire, they were unresponsive over phone or email. If one employee at our company would call to file a complaint, they would call other employees at the annual renewal time to try to get more money. They actually tried to auto-renew again, when it wasn't even our contract date, and hit our Credit Card for another $10k. We disputed through our CC company and got that money back, but we deserve to have every cent we spent on them refunded. Such a waste of money. Here is how you get rid of negative sites on Google. Create good content and have every employee in your agency click on every positive site once a week, and NEVER click on the negatives. Over time, for FREE, you can do more good that Reputation.com does with $20k.
ID
Location
Smyrna, Georgia
Service
Reputation Reputation Management Service
Loss
$20000
Money Back Guarantee Review
I signed up with reputation.com b/c they gave me a money back guarantee. I read a lot of negative reviews on then, so I quickly asked for my money back before they started any work. They gave me a very difficult time and tried to strong arm me, and called them numerous times. I ended up contacting my credit card to dispute and ended up getting my money back. Bunch of a@^$&@!
ID
Location
North Hollywood, California
Beware of Brent from Reputation.com
I bought an extremely expensive reputation program from Brent the VP of Sales at Reputation.com. He called me numerous times telling me I had unflattering content online (which i now believe he created) and that he would help me get it removed. I paid thousands of dollars for his help and it moved to the second page of google search for about a month before returning to the #1 spot. They keep calling me to upsell me to a more "potent package" which they claim will solve the problem. Meanwhile I ask to speak with Brent and they say he's not available. Do not do business with this man or his company! Fraud.
1 comment
ID
Location
San Francisco, California
Loss
$15000
Bait and switch
Reputation.com promised to remove all derogatory items (pics and content) from 3 search engines. After upgrading me from $400 to $1250, they did removed a few items. They then wanted $1000 more without the guarantee for the initially offered that the salesman promised. When i called to dispute their promise, they said that they promised particular links to be removed but not the entire records off the site. the salesman then tried to tell me that to read the terms of agreement although the agreement was verbal. they are a *** company and i recommend that individuals just try to remove the negative information themselves, sale the money, the hassle of the dispute, and the frustration involved. if they had just done what they promised they would have a good business. bit not doing the job then trying to suck more money out of you is the *** of the year. RipOff.com is a better name!
6 comments
ID
Location
Clearwater Beach, Florida
Loss
$1250
Reputation.com is scamming its own employees
Reputation.com, hiding under the name Sky Publishers, has slashed the pay to its contractors (writers and editors who do all the work) BY 50-60%. I am an editor originally hired full-time at $14/hour. Then they changed to a software system where I was paid per piece, either $3 or $6, depending on the piece. Now that's been slashed to $3 regardless. It's worse for writers; where last week they were making $20/piece, they're now making $7.50, with a "bonus" incentive that's untenable. Reputation.com is advertising for writers and editors, and has lifted the U.S. citizen requirement. We are being outsourced. DO NOT HIRE THIS COMPANY FOR ANY REASON. THEY ARE ***.
5 comments
ID
Location
Minneapolis, Minnesota
Loss
$10000
Please spread the word: Reputation.com (aka Sky Publishers) is the absolute worst company in the world. Do not work for them and do not hire them for anything ever. They do not care about their employees, ruin families, and rip off everyone they can. Heather Subba (aka...
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8 comments
PissedConsumer816604
#816604
I concur with the messages posted here concerning the company's editorial wing. It seems they have a reflexive defensive reaction telling you that your work is sub par when you disagree with them (in my case it was actually protesting that their editorial process was below standard, which I tried to do in a very diplomatic way, but which absolutely did not work).
People - both employees and those seeking their services - need to do their due diligence before getting involved.
I should have. The company was recently blacklisted by Google for their practices (reinstated late April), complaints are rampant on the web and upset employees seem to abound giving away company secrets because their positions were outsourced, etc. They apparently used to have another name, but changed it because of so many complaints and a lawsuit where they actually affected not only the complainant, but the victims as well. They seem to make their money on telemarketing sales focused on high end clients with deep pockets and something to hide who do not know how the internet works (what they do is known as link farming and content milling, mixed with gray to black hat SEO Google hacking).
The whole process seems to be a big wheel designed to maximize profit while they can with the online rep business while building a data mining vault of personal info. they plan to sell for future profit. Reading about this, and the fact that in all probability the company owns some of the trash site domains outright or is at least working together with them for profit over client's internet miseries is a little frightening.
Then there are the reputation company competitor flame wars on internet forums - which should say something about these businesses in and of itself.
People interested in addressing their online reputations should consider hiring a traditional public relations firm which will actually work in their best interests rather than attempting to game the system (which is what this company does, period). Given the most recent changes in Google's analytics, where quality - but more than that - REAL content is ever more emphasized, it makes much more sense not only monetarily, but as an approach that would actually work.
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ID
Location
San Diego, California
Reputationcleaner.com and reputation.com
Philippe Han, this *** and *** Fertik are running a ripoff and *** job business. They will attempt to BLACKMAIL you if you don't bend to the pressure of using their *** services. they will charge your credit card and then attempt to take you to small claims court, then they will put you on another site they control called Debtor.com STAY AWAY form these ***. They are lowlife boiler room ***. They are the worst of the worst. I have spoken to another victim and we have hired people to find their real identities and addresses as well as photos which will be posted.
4 comments
ID
Location
Bangkok, Krung Thep
Loss
$20
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I feel your pain they did the same to me and my family. I'm on social media telling everyone what happened.
I was safer before using reputation.com.
I'm really sorry to read about what has happened to you and I can't Imagine how much you must paid for this bad service.
My family and I are exposed and afraid because we have been easily found by people looking for us. I'm at a lose and don't know what to do.